There are various banking scams at the moment such as from HSBC and Santander. Which have advised that the fake HSBC text directs customers to call a fraudulent helpline hoping to trick HSBC customers into giving away sensitive details. These texts display ‘PASSCODE’ as the sender and attempt to capitalise on security checks known as ‘strong customer authentication’ (SCA). An example of this text reads: ‘HSBC: Your OTP is 429384 for a payment of 850.00 GDP to EXPEDIA – REF: HS9X. If this wasn’t you, call us immediately on 0330 828 1274. If you call the number you will hear an automated recorded message or interactive voice response asking you to input your branch sort code and 15-digit card number or customer identification number before being supposedly put through to an adviser.
The previous Carphone Warehouse scammers have now realised that this name no longer exists and are using Currys/PC World to phone residents. Be wary of any unexpected calls saying that they are from Currys/PC World.
Click here for a document which gives good advice on how to protect yourself when purchasing products online, especially leading up to Christmas. Also the Parcel Delivery scams will no doubt increase.
Best wishes
Angela Money BEM
Neighbourhood Watch